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Forgot MPIN – Send OTP

This API sends an OTP to the user's registered mobile number to initiate the Forgot MPIN / Fingerprint reset flow. It is the first step when a user cannot remember their MPIN

🔑Header Parameters

HeaderTypeDescriptionExample
Content-TypestringThe media type of the request bodyapplication/json
x-api-keystringAPI key provided for authenticationx-api-key

📦Request Body Schema

FieldTypeRequiredDescriptionExample
user_idstringYesUnique Client code (UCC) assigned to the user"UCC123456"
api_keystringYesAPI key provided by SynapseWave for client identification"abc123xyz"
sourcestringYesSource of the request: WEBAPI (browser) or MOBILEAPI (mobile app)"MOBILEAPI"

🟢Success Response - 200 Ok

FieldTypeDescriptionExample
statusstringIndicates status of the API call (success)"success"
codestringResponse code"s-101"
messagestringUser-friendly message"OTP Sent to Reset MPIN & Fingerprint"